bad88 Privacy Policy

Last Updated: January 2026

bad88 operates as Bangladesh's trusted online gaming destination, providing services including live casino, cricket betting, slots, crash games, and more. When you use our platform, we collect certain information to deliver and improve those services. This Privacy Policy explains what data we gather, why we gather it, how it is stored, and the rights you hold over your information.

By accessing or using bad88, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform. This policy applies to all users accessing bad88 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other divisions and districts.

Information We Collect

bad88 collects information that falls into two broad categories: information you provide directly to us, and information gathered automatically when you use the platform.

Information You Provide

When you register an account, make a deposit, request a withdrawal, or contact support, you may provide:

• Full name, date of birth, and national identification details for KYC verification.
• Contact information including email address and mobile number (used with bKash, Nagad, or Rocket).
• Financial transaction data such as deposit amounts, withdrawal requests, and payment method preferences.
• Support communications, including chat logs or emails sent to our team.

Information Collected Automatically

When you browse or play on bad88, our systems automatically record certain technical data, including:

• IP address, browser type, operating system, and device model.
• Pages visited, time spent on each page, and in-platform navigation paths.
• Game session data, wager history, and bonus usage patterns for fair-play monitoring and responsible gaming purposes.

How We Use Your Information

bad88 uses the information it collects to run the platform effectively and to provide you with a secure, fair, and personalised gaming experience. Specific purposes include:

• Account creation, identity verification, and ongoing account management.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer partners.
• Detecting and preventing fraudulent activity, money laundering, underage access, and other security threats.
• Sending account-related communications such as transaction confirmations, security alerts, and policy update notices.
• Improving platform performance, game selection, and user interface based on aggregated usage patterns.
• Complying with applicable legal requirements and responding to lawful requests from competent authorities.

Cookies and Tracking Technologies

bad88 uses cookies and similar tracking technologies to enhance your experience on the platform. A cookie is a small text file stored in your browser when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or they expire).

The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including keeping you logged in and securing your session.
• Performance cookies: Collect anonymous data on how pages are used so we can identify and fix issues.
• Preference cookies: Remember your language choice, display settings, and other personalisation options.

You may disable cookies through your browser settings. However, disabling essential cookies may prevent certain features of bad88 from working correctly. We do not use advertising or cross-site tracking cookies.

Data Sharing and Disclosure

bad88 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the platform — such as payment processors (bKash, Nagad, Visa, Mastercard) and fraud prevention tools — under strict confidentiality agreements.
• Legal obligations: When required by law, court order, or lawful request from a competent governmental or regulatory authority, we will disclose the minimum data necessary.
• Business continuity: In the event of a merger, acquisition, or asset transfer, user data may be transferred to the successor entity, which will be bound by the same privacy obligations.

In all other cases, your personal data remains strictly within bad88 and its authorised partners. We never share your data for marketing purposes with any external organisation.

Data Security

bad88 employs a layered security approach to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Our security measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive user records, firewall protection and intrusion detection systems, regular security audits and vulnerability assessments, and strict internal access controls with role-based permissions.

While we take every reasonable precaution, no internet-based service can guarantee absolute security. In the unlikely event of a data breach that may affect your rights, bad88 will notify impacted users as quickly as practicable, in accordance with applicable standards.

Payment Data and Financial Privacy

bad88 supports a range of payment methods trusted by Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and major card networks (Visa, Mastercard). When you make a financial transaction, your payment credentials — such as your bKash PIN or card number — are handled directly by the respective payment provider and are never stored on bad88 servers. We only retain transaction records (amount, date, method, status) for account management, dispute resolution, and anti-fraud purposes.

All payment data handled by bad88's systems is encrypted at rest and in transit. We do not store full card numbers, CVV codes, or mobile banking PINs on our platform. Financial data is separated from general user profile data at the database level as an additional layer of protection.

Your Rights Over Your Data

bad88 respects your right to control how your personal information is handled. Depending on applicable regulations, you may exercise the following rights by contacting our support team:

• Right of access: Request a copy of the personal data bad88 holds about you.
• Right of rectification: Ask us to correct inaccurate or incomplete personal information.
• Right of erasure: Request deletion of your personal data, subject to legal and regulatory retention obligations.
• Right to restrict processing: Ask us to limit how we use your data in certain circumstances.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 5 business days and aim to resolve it within 30 days. Please note that certain data may need to be retained for legal compliance purposes even after an erasure request.

Data Retention

bad88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Account data is generally retained for the duration of your active account plus a period after account closure to comply with anti-money laundering and fraud prevention regulations.

Transaction records, KYC documents, and communication logs related to dispute resolution may be held for a longer period in accordance with applicable law. When data is no longer required, it is securely deleted or anonymised.

Children's Privacy and Age Restriction

bad88 strictly prohibits access by anyone under the age of 21. Our platform is intended solely for adults aged 21 and above. We do not knowingly collect personal information from individuals under 21. If you are a parent or guardian and believe that a minor has provided us with personal information or accessed the platform, please contact us immediately at [email protected] and we will take prompt action to delete any such data and close the account.

Third-Party Links

The bad88 platform may occasionally reference or display the names of third-party service providers such as game studios (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming) and payment partners. bad88 is not responsible for the privacy practices of these third parties. This Privacy Policy applies solely to data processed by bad88. We encourage you to review the privacy policies of any third-party services you interact with independently.

Changes to This Privacy Policy

bad88 reserves the right to update or amend this Privacy Policy at any time. When changes are made, we will revise the 'Last Updated' date at the top of this page. For significant changes that materially affect how your data is used, we will notify active users via email or an in-platform notification prior to the change taking effect.

Your continued use of bad88 following any update to this Privacy Policy constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bad88 handles your personal data, our support team is available 24/7 to assist you. Please reach out via email and we will respond as promptly as possible.

Email: [email protected]